Remote vs. In-person Check-in

In-person check-ins for guests are the preferred option for many tourist apartment hosts. Especially if they have recently started. However, this system has more disadvantages than opportunities compared to remote check-in. A topic we will discuss today!

It saves you time as a host

This is probably the most obvious advantage for the host. Managing key handover is, by far, the most time-consuming task as a tourist apartment manager. How much time have you or your employees wasted waiting for a late guest? Your business is not handing over keys: focus on delighting your guests with a welcoming and unforgettable experience! If you wish, you can calculate the savings of automating your check-ins with our calculator.

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It's less of a headache for your guests

You've probably been in this situation: you've rented an apartment for a long weekend in December. After calculating that it will take you three hours to get there from the office, you tell your host you'll arrive around 8 PM. However, alas! A traffic jam delays you for more than 40 minutes on the road, you stop longer than planned for coffee. Shouldn't you tell your host? With remote check-in, you prevent your guests from feeling that anxiety about not arriving on time. They will thank you for it!

You give your guests freedom to view your apartment

People behave more naturally when they are among friends. If you let your guest inspect the apartment for the first time, they will feel much more comfortable than if you or an employee are telling them what to pay attention to.

Remote check-in is necessary to be Airbnb Plus

Having a remote check-in system is one of the requirements to become an Airbnb Plus. This argument shows that Airbnb highly values giving the guests on its platform the best possible service, just as you want to do too! Keep in mind that the convenience of a system of locks for tourist apartments can complement in-person check-in: remote and in-person check-in are not incompatible.

It is a sign of trust in your guest

Trust in the guest is granted when you accept their reservation, not when you hand over the keys! This fact, coupled with the guest and host rating system of all tourist apartment rental platforms, makes having the host present less relevant than traditionally.

Are you interested in allowing remote check-in for your guests? Purchase one of our smart locks and save time and money on key handover.